MVS.net - Troubleshooting form

Distributor details

Technology :

MVS Group reseller :

Contact telephone No :

Email address:

End user details

End user name :

End user company :

Contact telephobe No:

Email address :

UT details

SIM number :

IMEI :

UT Manufacturer / Model type :

UT Firmware version :

Launchpad version :

Has the UT worked before :

Time and date when
problem(s) occured :

End user setup

Location / GPS position as
reported by LaunchPad :

GPS status as reported in the
LaunchPad :

APN details :

DNS :

1st :

2nd :

Signal strength :

Pointing :

During transmission :

Packet service requested :

Circuit switched requested :

Number dialed if circuit switched
mobile originating call :

Computer operationg system :

Service pack :

Interface used :

Bluetooth details :

Details of problem including error codes